Billing & Plans
Manage your subscription, download invoices, and understand what's included on every Villioo plan.
4 articles in this topic
Comparing plans
Free Career Starter vs. Career Plus ($29/mo) vs. Career Pro ($79/mo).
3 min read
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Comparing plans
Free Career Starter vs. Career Plus ($29/mo) vs. Career Pro ($79/mo).
3 min read
Free Career Starter includes the community, job board, VilliooPath™, and core tools.
Career Plus adds the AI tracker, resume optimizer, interview prep, and salary tools for $29/month.
Career Pro ($79/month) bundles unlimited AI coaching, human coach review, and priority recruiter access.
Updating your payment method
Change card or billing email.
1 min read
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Updating your payment method
Change card or billing email.
1 min read
Open Settings → Billing → Payment method. We use Stripe for secure card storage.
Updates take effect on your next billing cycle.
Downloading invoices
For reimbursement or expense reports.
1 min read
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Downloading invoices
For reimbursement or expense reports.
1 min read
All invoices are in Settings → Billing → History. Click any line to download a PDF.
Refunds and cancellations
Our 14-day Premium refund policy.
2 min read
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Refunds and cancellations
Our 14-day Premium refund policy.
2 min read
New Premium subscribers can request a full refund within 14 days — no questions asked.
Coaching packages are refundable for unused sessions. Email hello@villioo.com to start a request.
Other topics
Account & Profile
Sign up, profile setup, and pronouns.
ExplorePrivacy & Security
Data, permissions, and two-factor auth.
ExploreCoaching & Courses
Booking sessions and accessing upskill content.
ExploreCommunity & Circles
Joining circles, etiquette, and reporting.
ExploreTools & Tracker
Resume review, job tracker, and matching.
ExploreStill need a human?
Our care team replies within one business day — usually a lot sooner.
Contact support